Terms & Conditions – ExpertDI

Effective Date: 01-01-2026

Welcome to ExpertDI (Expert Digital Invoicing Solution), a cloud-based FBR digital invoicing platform developed by Arete SMC (Pvt.) Limited. By accessing or using our services, you agree to comply with the following Terms & Conditions.

1. Acceptance of Terms

By using ExpertDI, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, including any updates or modifications. If you do not agree, please do not use the platform.

2. Services Provided

ExpertDI provides cloud-based FBR digital invoicing software, enabling businesses to:

  • Create, validate, and submit digital invoices to FBR.
  • Generate FBR invoice numbers, QR codes, and map HS codes.
  • Automate compliance with S.R.O. 1852(I)/2025 and other applicable FBR regulations.
  • Access real-time reporting, invoice tracking, and secure storage.

3. User Responsibilities

By using ExpertDI, you agree to:

  • Provide accurate and up-to-date business and FBR registration information.
  • Maintain the confidentiality of login credentials and account access.
  • Use the platform in compliance with all applicable laws, regulations, and FBR requirements.
  • Ensure invoices generated through ExpertDI are accurate and complete.

4. Account Registration

  • Users must register with valid business information, including NTN/STRN.
  • You are responsible for all activities conducted under your account.
  • ExpertDI reserves the right to suspend or terminate accounts that violate these Terms or misuse the platform.

5. Payment & Billing

  • ExpertDI is a subscription-based service. Payment terms, fees, and billing cycles are outlined during the signup process.
  • Payments must be made in full for service activation and continued access.
  • Failure to make timely payments may result in suspension or termination of services.

6. Data Security & Privacy

  • ExpertDI employs encrypted data storage, secure API communication, and role-based access controls.
  • While we prioritize data security, users are responsible for safeguarding their login credentials and confidential business information.
  • For details, please review our Privacy Policy.

7. Compliance

  • ExpertDI is designed to comply with FBR digital invoicing regulations, including S.R.O. 1852(I)/2025, SRO 709(I)/2025, and SRO 69(I)/2025.
  • Users are responsible for ensuring their business activities align with applicable laws and FBR requirements.
  • ExpertDI does not assume liability for penalties incurred due to incorrect or non-compliant usage by the user.

8. Intellectual Property

  • All software, content, logos, and designs on ExpertDI are the property of Arete SMC (Pvt.) Limited and protected under intellectual property laws.
  • Users may not copy, modify, distribute, or reverse-engineer any part of the platform without prior written consent.

9. Limitation of Liability

  • ExpertDI provides services "as is" and does not guarantee uninterrupted access or error-free performance.
  • Arete SMC (Pvt.) Limited is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform.

10. Termination

  • ExpertDI may suspend or terminate user accounts for violation of these Terms, non-payment, or misuse.
  • Users may terminate their subscription at any time by following the cancellation procedure in their account settings.

11. Modifications

  • ExpertDI reserves the right to update these Terms & Conditions at any time.
  • Users will be notified of significant changes via email or platform notification. Continued use constitutes acceptance of the updated Terms.

12. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.
  • Any disputes arising under these Terms shall be subject to the jurisdiction of courts in Islamabad, Pakistan.

13. Contact Information

For questions, support, or legal inquiries regarding these Terms & Conditions, please contact:

ExpertDI – Expert Digital Invoicing Solution

Address: Office No. 201, 2nd Floor, Meraki Square, Jinnah Avenue, Islamabad, Pakistan

Email: support@expertdi.com

Phone: (+92) 3 349-349-349

Website: www.expertdi.com